businesses we have worked with
Melanie Jocumsen provides business owner rehabilitation consulting on behalf of all the major life insurers including AMP, OnePath, Comminsure, AXA, MLC, AIA and Asteron to claimants throughout Australia and New Zealand. She is recognized as the "go to" person for assistance in gaining a deeper understanding of claimant businesses and business ideas.
Since 2006, Mark Jocumsen has worked with literally hundreds of SME businesses owners to help them improve their businesses and achieve personal outcomes they deserve. His methods are wide and varied depending on the client and their goals. Typically he uses a combination of coaching, consulting and turn-key project delivery. Mark Jocumsen is highly skilled at web-enabled business coaching and has served clients in Toowoomba, Mackay, Tamworth, Roma, Warwick, Dalby, Gold Coast and Goondiwindi.
Craig's Highfield's Hardware
Team Development Project
Craig Stibbard engaged Mark Jocumsen to help him develop his team of three supervisors to increase his freedom from his business. The project involved personality tests, individual staff interviews and group workshops to identify issues and develop solutions. The solutions included revised roles and responsibilities, updated organisational chart, business process improvements and new communication methods. The outcome was a significant improvement in team performance and more time for Craig Stibbard to work on improving his business and explore new business opportunities.
ERP Requirements Analysis
Easternwell engaged Mark and Melanie Jocumsen to assist in assessing their requirements for Warehouse Management and Profit Centres in their planned SAP Rollout. This engagement drew upon Mark and Melanie's extensive experience on SAP implementations prior to launching Better Business Outcomes. The assistance from BBO gave the Easternwell Project Sponsor the second opinion needed to successfully argue for changes to the project scope.
Scott Shelton Homes
Business Analysis & Coaching Program
Scott Shelton engaged Mark Jocumsen to perform a ProfiTune Business Analysis and then invested in a six month ProfiTune Coaching Program. During this period Scott made a whole raft of improvements to his business that delivered exceptional results in the following years. He still uses his ProfiTune Profit Planner as his daily time management system. Scott Shelton Homes has secured its position as the leading Queenslander and sloping site home specialist in the Toowoomba region.