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A BETTER LIFE FOR BUSINESS OWNERS


Business Assistance for
Motivated Entrepreneurs



Mark Jocumsen
BBO Founder & Principal Consultant 

A SUCCESSFUL BUSINESS OWNER HAS:

reference Clients

businesses we have worked with

Melanie Jocumsen provides business owner rehabilitation consulting on behalf of all the major life insurers including AMP, OnePath, Comminsure, AXA, MLC, AIA and Asteron to claimants throughout Australia and New Zealand. She is recognized as the "go to" person for assistance in gaining a deeper understanding of claimant businesses and business ideas. 

Since 2006, Mark Jocumsen has worked with literally hundreds of SME businesses owners to help them improve their businesses and achieve personal outcomes they deserve. His methods are wide and varied depending on the client and their goals. Typically he uses a combination of coaching, consulting and turn-key project delivery. Mark Jocumsen is highly skilled at web-enabled business coaching and has served clients in Toowoomba,  Mackay, Tamworth, Roma, Warwick, Dalby, Gold Coast and Goondiwindi.

About us:

Better Business Outcomes is a family owned business improvement consultancy based in Toowoomba, Queensland. Founded by Mark and Melanie Jocumsen in 2006, Better Business Outcomes specializes in assisting life insurers manage and assist self employed income protection claimants. We help rehab teams of all the major Australian Life Insurance providers to serve claimants located throughout Australia and New Zealand. Our local business consulting, marketing strategy, business coaching and ERP work is now performed by Strategenics who Mark joined forces with in 2014.

Frequent Questions:

  • Can you work with me in my location?

    Melanie can serve life insure claimants anywhere in Australia or New Zealand as consultations and consulting sessions are conducted primarily by phone.

    Melanie visits Sydney and Melbourne periodically to meet with insurer rehab teams and case managers.

    Through his role in Strategenics, Mark performs on-site consulting in Brisbane, Toowoomba, Warwick, Darling Downs and Ipswich areas. 

    Internet & phone based coaching and mentoring services are available Australia wide and internationally.

    Mark's public speaking and workshop facilitation is available Australia wide but travel and accommodation costs may apply.


  • What are your payment terms?

    Melanie invoices insurers on a monthly basis for work completed with 14 day terms.

    Mark's payment terms will vary from client to client depending on Strategenics policies.

  • What is your Performance Guarantee?

    Better Business Outcomes values its client relationships and undertakes to conduct our work and relationships at a high professional standard at all times.  We ask you to let us know immediately if any of our work or behaviour is below your expectations.  We will address your concerns at our cost.  If we are unable to satisfy you we will accept your desired fee reduction.

  • What types of businesses or industries do you work with?

    Melanie work's almost exclusively for the major Australian life insurance companies based in Sydney. She is engaged by the rehabilitation teams to help support their self employed income protection claimants re-establish their pre-disability income and come off claim. 

    The majority of Mark's clients are in manufacturing, trades and professional services. Mark seeks motivated, capable entrepreneurs who are willing to invest in the growth of their business. Mark also enjoys working in the not-for-profit sector. 


Address:

PO Box 1799, Toowoomba QLD 4350

+61 7 4615 5382

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