BBO Resources- Membership Resources

Toowoomba and Surat Basin Enterprise

Toowoomba and Surat Basin Enterprise (TSBE) is an independent, business driven organisation passionate about our region and telling our story to the rest of Australia and the World.

TSBE is committed to ensuring that our local business community will survive, adapt and prosper. To ensure this occurs we offer membership opportunities to allow us to provide information, opportunities and networking.

Purpose
TSBE is the go-to organisation that links business with opportunity to achieve sustainable growth and diversity.

Values
Toowoomba and Surat Basin Enterprise need to ensure our continued existence is aligned to a number of core values. These values underpin our strategic and operational goals and are used to hold our organisation, our staff and the board to account. The values and virtues are represented in these statements:
- We are fiercely loyal to our region
- Regional diversity is respected
- We are transparent in our interests and in our actions
- Acting with integrity is fundamental to all that we do
- We strive for excellence

from TSBE

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About us:

Better Business Outcomes is a family owned business improvement consultancy based in Toowoomba, Queensland. Founded by Mark and Melanie Jocumsen in 2007, Better Business Outcomes specializes in business improvement consulting, marketing strategy development, business idea validation, mentoring and ERP Project Management. 

Frequent Questions:

  • Can I view your privacy policy?

    We take privacy of client information very seriously. We comply with the stringent standard expected of any provider to the life insurance industry. Our privacy policy was last updated in February 2018 and can be viewed  by clicking this link.

  • Can you work with me in my location?

    Mark and Melanie serve clients nationally using phone and Skype.

    On-site consulting and ERP Project Management is available in Brisbane, Toowoomba, Warwick, Dalby and Ipswich areas. 

    Mark's public speaking and workshop facilitation is available Australia wide. 


  • What is your Performance Guarantee?

    Better Business Outcomes values its client relationships and undertakes to conduct our work and relationships at a high professional standard at all times.  We ask you to let us know immediately if any of our work or behaviour is below your expectations.  We will address your concerns at our cost.  If we are unable to satisfy you we will accept your desired fee reduction.

  • What types of businesses or industries do you work with?

    Melanie work's almost exclusively for the major Australian life insurance companies based in Sydney. She is engaged by the rehabilitation teams to help support their self employed income protection claimants re-establish their pre-disability income and come off claim. 

    The majority of Mark's clients are in manufacturing, trades and professional services. Mark seeks motivated, capable entrepreneurs who are willing to invest in the growth of their business. Mark also enjoys working in the not-for-profit sector. 


Address:

PO Box 1799, Toowoomba QLD 4350

+61 413 101 944

Drop us a line:

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We will respond to your request as soon as possible. Thank you for your interest!

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